Shipping policy

Shipping, Return and Refund Policy

Shipping

 

Buying from this site include Free Worldwide Shipping, estimated delivery time is 7 – 35 business days.

 

Return and Refund Policy

 

We accept the return of items up to 30 days from the item’s arrival to the customer. Some products are eligible for 365 days returns, as described on the eligible product’s page.

 

The shipping costs of the item back to our warehouses will be paid by the customer.

 

We will refund fully, undamaged products in their original packaging.

 

In case a customer is asking to cancel an order (before the product is shipped to him or after it’s delivered and shipped back to the warehouses), a fee 10% will be deducted from the total amount of the order due to a cancellation fee of the credit clearing company.

 

Contact & Returns Info

 

Please contact us at diri@diri.hk

 

Affected by Covid-19, there will be some delay on the delivery.